Frequently asked questions

We use soy wax because its non toxic. Soy wax is all natural. Unlike more commonly used paraffin wax ,which is a by product of the petroleum industry and will also emit the same toxins that come from the tailpipe of your car when lit -Yuck ! If you get headaches from burning candles - its probably made of paraffin wax. Our soy wax comes from the hydrogenated oil of non GMO American grown soybeans. Soy is a renewable and natural source. Soy wax has a low melt point ,which means a candle made with soy wax will burn for approximately 30% longer than some other types of wax. You will also notice much less soot deposit from a soy wax candle. Your soy wax candle will offer a gentle fragrance without overpowering your space.

To get the most from your candle- make sure on the first burn you allow the wax to melt entirely across the surface (this will take over an hour). This will ensure that the next time you use your candle it wont create a small hollow and tunnel down extinguishing the wick. Keep the wick fairly short- no more than 1/4 inch and remove any ash build up before every use. *Do not burn a candle for more than 4 hours at a time because this may overheat the wax and burn off the fragrance too quickly ,also the vessel may become too hot. *Always burn a candle within sight, on a heat resistant and level/stable surface and out of draughts. *Keep a lit candle away from children , pets and anything that may catch light. *PLEASE ENSURE YOU OBSERVE THE ABOVE INFORMATION DISCLAIMER ;Wolf & Woods LLC shall not be responsible for damages losses of any kind due to the use of any of our products.

*Shipping costs are based on weight calculated prior to check out. *Orders over $85 USD value receive free delivery- USE CODE HOWL10 at checkout to qualify. * U.S Mainland - for all other regions/ countries please contact us directly xx Your parcel will be shipped via USPS 3-5 day service.

We aim to have your candles out for delivery within 3 days of placing your order. This excludes Sundays and National Holidays in the USA. Should our production time exceed this we will email you . We use United States Postal Service - First Class package mail.